This job aid gives directions for three tasks that are helpful for ensuring that Connect-ED will call the correct student contact and leave a message in the correct language:
There are directions for running a query that displays an alphabetical list of all students enrolled at your school, each student's primary contact (the contact listed first on the Contact tab of Student Editor), the type of contact, the relationship to the student, that contact's Primary Language, that contact's primary telephone number (the phone number listed first on the Contact tab of Student Editor), and the description of the telephone number.
There are directions for editing a contact's Primary Language.
There are directions for editing a contact's telephone number.